When communicating critical information like safety incidents or urgent announcements, ensuring your team gets the message is vital. Connecteam's Updates feature lets you share important content and track who's seen it.
To ensure your company's important updates reach your employees, Connecteam has notification options to make sure they stay informed whether they're in the office or on the go.
In this article, we'll cover how to notify your employees about updates:
Before we dive in, you'll need to navigate to the Update Feature from the left sidebar, create an Update (from scratch or using a template) >Choose recipients, and then go to the Publish Settings page (you can see below), where you can set up the different notifications.
Types of Notifications
When publishing Updates in Connecteam, you have several notification options:
Push notifications: Alerts sent directly to employee's mobile devices, letting them know there is a new Update.
Email notifications: Updates sent to employees' email addresses.
Text/SMS notifications: Instant messages sent to employees' phone numbers.
To set these up, simply select what type of notifications you want for the update.
⚠️ Important: For sending text message notifications, you'll need to make sure you have a text message budget.
Notifying Your Employees With Reminders
Another option in Connecteam is to set reminders for employees who haven't viewed an Update by a specific time.
You can select a date and time for the reminder, and if employees haven't viewed the Update by then, reminders will be sent in two ways (based on your preference):
Push notifications: Alerts sent directly to employee's mobile devices, letting them know there is a new Update.
Text/SMS notifications: Instant messages sent to employees' phone numbers.
Pop-Up Updates
You can also set up a pop-up update option to ensure your update reaches your employees.
This special type of update appears as soon as employees open the app, requiring them to either confirm they've read it or click Remind Me Later before they can continue using the app. Take a look at how this looks below.
To read more about how to set a pop-up update, click here
**The Pop-up Update feature is available on the Communications Expert Plan and above**
How to Send Notifications for Already Published Updates
Once you’ve published an update, you can still notify your employees about it. Simply click on the update you want to notify your employees about > scroll down, select employees individually or in bulk, and use the actions button to send a notification.
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