Connecteam's Time Clock offers users the option to customize notifications and receive reminders. In this article, we'll review what time clock notifications and reminders are, and understand the difference between them.

Time Clock notifications consist of mobile push, web push, or emails sent when employees or admins take certain actions in the Time Clock features. These consist of employee activities such as adding or editing shifts, getting auto-clocked out, or when requests are pending approval. For admins, this can be when a fellow admin approves or declines a shift. The types of notifications that can be sent (mobile, web, or email) depend on if the user is an admin or a regular user.

Notification settings can be adjusted from every user's mobile app. You can choose to enable/turn on or disable/turn off notifications, specify which days notifications should be active, or even choose when to mute them.

Learn more about managing app notifications for employees or for admins.

Time Clock reminders are push notifications that your employees will receive on their smartphones. These reminders can be set to remind employees to clock in at a certain hour, to clock out at a certain hour, or to remind them when they have exceeded their daily limit. Unlike notifications, reminders cannot be disabled on employee devices as they serve a separate purpose - to remind employees rather than to notify them that a certain action has been taken. In addition, reminders are sent to all users assigned to the Time Clock.

To turn Reminders on or off for all employees, go to the Reminders tab in the Time Clock settings.

Learn more about setting reminders on the admin dashboard.

At the moment, reminders are sent to all users at certain hours, regardless if they have a shift scheduled or not. We have a system to track votes on new features to better fit our roadmap to our clients' needs. You are welcome to vote for the option to have a setting for reminders based on scheduled shift hours, so if and when it is developed, you will get notified directly by email!

If you're interested in having a feature that would allow admins to receive a notification when employees clock in or out, cast your vote below!

Time Clock Reminders

Time Clock Notifications and Auto Clock Out

Managing App Notifications (For Employee)

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