If you are looking to take your company's communication to the next level, then our Communication Hub has a ton of capabilities to offer your business. To begin, the Communication Hub consists of the following features:
The Communications Hub Limited plan is great if your team has between 11 and 30 employees and is looking to manage communication within your organization and keep everyone up to date. The limited plan on the communications hub offers all the essential capabilities of each communication feature.
If your company has fewer than 11 employees, then you can stop reading here, because our Small Business Plan, which is cost-free and includes everything a small business needs, is the plan for you!
Pro tip: Looking for extras? Check out one of our premium plans!
Now let's dive into each feature and go over the capabilities our communications hub limited plan has to offer.
Chat
With Connecteam's chat you can keep personal life and work separate. Here are some of the benefits of using the chat:
Unlimited one-on-one and team chats - Ensure that your whole team is connected without limitations
Attachments - Send images and files related to work
Message Receipts - See if someone has read your message
Updates
With Connecteam’s Updates, you can easily share important news, announcements, and celebrations all in one place. Here are some of the main benefits:
Unlimited Updates: Create and publish as many updates as you need keeping your organization always up to date.
Update Templates: Full access to all of Connecteam's pre-created update templates.
Likes and Comments: Allow users to comment and like update posts boosting your employee engagement with the app.
Help Desk
With Connecteam’s Help Desk, employees can easily ask questions and get support without chasing down the right person.
Centralized Tickets – Create a desk for HR or IT and manage all inquiries from one organized dashboard
Status Tracking – Keep employees in the loop with real-time ticket updates.
Survey
Quickly gather feedback from your team to make informed decisions that truly reflect their needs. Here’s what makes Surveys so effective:
Unlimited Surveys - Create as many surveys as you wish within your account
Templates - Use one of our ready-made templates to get you up and running quickly!
Events
Planning a company event or training session? Connecteam makes it simple to organize, invite, and track attendance. Here’s how Events helps you stay on top of it all:
Unlimited Events - Create and publish as many events as you need!
Add a Link as a Location - Whether your event takes place in person or virtual you can add any link to the event's location.
Directory
Need to get in touch with someone fast? The Directory gives every employee instant access to up-to-date contact info. Here’s why it’s a must-have:
Directory: Activate a digital phone book of your company. A place where any user can search for a fellow teammates’ information.
Limit information: Decide which information is displayed in the directory.
Knowledge Base
Put essential information at everyone’s fingertips, including guides, policies, how-tos, and more. Here’s how the Knowledge Base helps your team stay informed:
500 MB Storage - to store all your files inside the Connecteam Platform.
Knowledge Bases Within a Category - create up to 1 knowledge base in each category.
Folders - create up to 3 folders within each knowledge base.
Knowledge Templates Library - access to all of Connecteam's pre-created knowledge base templates.
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