The Job Schedule makes it effortless to create shifts or dispatch jobs for your team and make sure they have all the information they need regarding their shift right.

With that being said, we understand that running a business is dynamic, and employees might be let go from time to time. With Connecteam's Job Schedule though, you can rest assured that when archiving or deleting employees, their shifts won't vanish from the schedule. Furthermore, this action won't cause discrepancies between the money spent on employees and the total work hours shown in the schedule.

In this article we will go over:

💡 Tip: If you aren't sure how to delete/archive a user, then it might be helpful for you to check out this article before continuing with this one.

When archiving a user, the user will appear in the job schedule view only if they have shifts scheduled for the day they were archived or previous days. Archived users who answer this criterion will be arranged alphabetically at the bottom of the schedule.

For any upcoming shifts (whether they are published or in draft form), assigned to the archived user, the shifts will be unassigned from that user and will appear at the top of the schedule as shifts without users.

Let's look at the example below:

Amelia has a scheduled published shift for July 21st (the current date is July 20th, as the today column will always be highlighted in blue), and a shift that is still in draft mode for July 22nd.

Once Amelia is archived, she will be completely removed from the schedule (since her shifts were only on future dates). Her future shifts are moved to the top of the schedule as shifts without users.

Past shifts or shifts scheduled for the day the user is archived, will appear at the bottom of the schedule under that user. The entire row of the user will be grayed out, making it easy for you, the admin, to differentiate between archived and active users.

In our example below, we see that Amelia had a shift for the 19th (yesterday) and a shift for today.

Once Amelia is archived, she will appear at the bottom of the schedule. Her name, as well as her past shifts, will be grayed out, making it clear that she was archived.

💡 Tip: We always recommend archiving a user rather than deleting them. This way all of their information is stored in your account.

When a user is deleted, all shifts assigned to the user are removed. If the user was assigned to any group shifts, they will get removed from the list of assigned users to the group shift as well.

In the example below, we see that Andrew has four shifts scheduled for this week (We can see that today's date is July 20th as it is highlighted in blue).

Once Andrew is deleted he will be removed from the schedule, and all shifts he was assigned to will get removed from the schedule. This includes all past shifts, shifts scheduled for the same day he was deleted, and future shifts.

Need more guidance? 🙋 Our LIVE support team (at the bottom right corner of your screen) replies to ANY question.