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FAQs on the Time Clock
FAQs on Time Clock & Job Schedule Sync
I Synced My Time Clock and Job Scheduler, and Now I Can't See When Employees Are Checking In and Completing Their Jobs on My Schedule. Why?
I Synced My Time Clock and Job Scheduler, and Now I Can't See When Employees Are Checking In and Completing Their Jobs on My Schedule. Why?
Ran Yona avatar
Written by Ran Yona
Updated over a week ago

When the Time Clock and Job Scheduler are synced, you will see that users will only be able to clock in directly from their shift to save the extra steps of both checking in to the shift and clocking in.

All the time tracking records will be automatically documented in the Time Clock's Timesheets as seen below:

To clarify further the check-in and complete statuses in the Job Schedule are mainly for compliance purposes and status reporting and have nothing to do with time spent on a job. The hours related to check-in and completion are hours that should be spent and are scheduled in each shift. If you prefer using the "check-in" and "complete" statuses in the schedule, you can un-sync the features. In this case, employees will be able to use the Time Clock to track work hours and the Job Schedule to report when they start and end a job by using the check-in and complete statuses on their schedule. It is important to keep in mind that the check-in and complete statuses will not be recorded in the employee timesheet for payroll and you should consider when deciding to use only the check-in and complete option.

To un-sync the two features, access the relevant Time Clock or Job Scheduler, then click on the 'More' button at the top right and click on 'Unsync with shift scheduler/time clock'. A module will open up - click on 'Un-sync' at the bottom and again on 'Unsync' and you're done!

To learn more about the Time Clock and Job Scheduler sync, click here.

To learn more about the Time Clock, click here.

To learn more about the Job Scheduler, click here.

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